Two Partner Programs to Choose From

Refferal Program

This works well when the partner may not have the skills or staff to provide the support services. In this case Data Harbor provides all the necessary support services to manage and support your client’s backup needs and the partner receives a commission.

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How it Works

  1. Referral Partner provides referrals and provides introduction.
  2. Data Harbor provides all equipment (backup appliance(s)), startup and configuration services.
  3. Data Harbor provides necessary equipment and services to perform an initial storage analysis service to better understand the prospects backup needs and provide a better cost estimate.
  4. Data Harbor provides seed processing services including the transportation of all seed media.
  5. Data Harbor provides billing services directly to partner clients on a monthly basis.
  6. Data Harbor provides 24 x 7 first level support services directly to partner clients.
  7. Data Harbor provides setup and maintenance of all backup jobs.
  8. Data Harbor maintains all software upgrades to core components of all AssureVault-supplied backup appliances.
  9. Referral Partner is paid a monthly commission of 10% of all storage related sales as outlined in Attachment Partner also has the option to receive a one-time annual payment based on the client’s first month of storage sales. “Storage Sales” is defined as the total amount of compressed and de-duplicated storage being maintained on Data Harbor’s primary server farm and backup appliance. There are five tiers (types) of storage, each with its own price structure:
    • Online storage for mission critical server-based backups. Primary and replication copy maintained in Data Harbor’s data centers.
    • Local only Storage – backup data stored on the backup appliance
    • Archive Storage - for low reference and long term compliance data. Please contact Data Harbor for additional information.
    • Mobile - for laptop, workstation and end point devices (Windows, Android, and IOS).
    • DR Site Storage – maintains copies of customer VM systems that can be started and maintained during a disaster recovery incident.
  10. In addition, there are one-time costs for the following. These costs are outlined below.
    • Backup Appliance – if purchased. They can also be rented on a monthly basis with a one-year minimum.
    • Onsite installation and configuration
  11. The Referral Partner also has access to our DR Hot Site facility and services. The fees for these services are outlined below.

The partner also has access to our Disaster Recovery Hot Site facility and services. The fees for these services are outlined below.

VAR Program

Our “VAR” program allows the partner to be engaged in all aspects of the service including sales, startup and ongoing support. In this case Data Harbor provides sales and sales support, and second level of support services. Data Harbor becomes the “back-office” while the partner provides the primary interface.

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How it Works

  1. VAR Partner engages their client offering the BURR set of services.
  2. VAR Partner may optionally provide all equipment (backup appliance(s)), startup and configuration services. All partner-supplied equipment must meet Data Harbor's specifications.
  3. Partner is responsible for providing first-level of support services.
  4. Data Harbor provides second-level of support services to either partner or partner clients.
  5. Data Harbor provides seed backup processing services.
  6. Data Harbor makes available to the partner the necessary equipment and services to perform an initial storage analysis service to better understand the prospects backup needs and provide a better cost estimate.
  7. Data Harbor invoices partner directly on a monthly basis.
  8. The VAR Partner will use the “Bulk” pricing based on “Storage Sales” as listed below. The partner is free to sell at whatever price they want. Most partners apply a 13 - 15% markup on their storage costs outlined in Attachment B. Data Harbor will invoice the partner directly at the end of each calendar month. “Backup Storage Sales” is defined as the total amount of compressed and de-duplicated storage being maintained on Data Harbor’s primary server farm and backup appliance. There are five tiers (types) of backup storage, each with its own price structure:
    • Online storage - for mission critical server-based backups. Primary and replication copy maintained in Data Harbor’s data centers.
    • Local only Storage – backup data stored on the backup appliance.
    • Archive Storage - for low reference and long term compliance data. Please contact Data Harbor for additional information.
    • Mobile - for laptop, workstation and end point devices (Windows, Android, and IOS).
    • DR Site Storage – maintains copies of customer VM systems that can be started and maintained during a disaster recovery incident.
  9. In addition, there are one-time costs for the following. These costs are outlined below.
    • Backup Appliance – if purchased. They can also be rented on a monthly basis.
    • Onsite installation and configuration
    • Initial Seed Backup Processing

The VAR partner also has access to our DR Hot Site facility and services. The fees for these services are outlined below.

Contact Data Harbor

Reach out to learn more about our Partner Programs or how Data Harbor can take of your data backup needs.